Navarik Claims is a service for managing demurrage, freight, and operations expense claims in the energy transportation, physical trading and commercial shipping markets. The service is part of the Navarik Platform - a set of services and solutions for the petroleum trading, energy and shipping industries to collaborate, process, exchange and settle operational data.
Navarik Claims will be used by companies to provide its regional demurrage teams and third parties with a portal to submit demurrage claims and freight/operations expenses. Users can submit all of the supporting documentation for a claim, generate the necessary notifications, view the status of their claims, and negotiate the claim to a conclusion within the portal. A full audit trail is available over the claim life cycle, from submission to negotiation through to final settlement.
Summary benefits of the service include:
- Timebar protection through verification of a received claim
- Performance reporting that helps manage risk and exposure to your counter-parties
- Reduction in claims life-cycle (better settlement performance)
- Status management of all your claims (incoming and outgoing)
- Complete logging of all changes in status affecting the claim and incoming and outgoing counter-offers
- Visibility for principals (such as owners working with their shipbrokers)
- In 2009 the ability to manage quality and quantity claims will be added to the service
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| Keep your communications regarding demurrage negotiations centralized. | All email notifications sent from the system are logged keeping communication centralized. | Upload files, categorize, sort, and share with the other party. |
A framework for claims best practices.
If you would like more information, or to participate in the trial, please contact us at sales@navarik.com.
