How Navarik Claims works
When a party is ready to make a claim, they simply submit the claim through the Navarik Claims portal rather than contacting the counterparty by email, fax or telephone. The submission process is as follows:
- One party initiates the process by submitting basic claim information, claim amount and any supporting documentation.
- Navarik Claims immediately notifies the other party by email that the claim is online and available for settlement.
- The counterparty acknowledges receipt of the claim.
- Parties interact and negotiate online until an agreement is reached.
- When both parties come to an agreement the claim is settled.
Collaborative Claims Management
Dispute resolution is greatly enhanced through collaboration. The Navarik Claims portal provides a common platform that creates a shared workspace where all required parties can come together to review a common set of information. As such, decisions can be based on more complete and more thoroughly evaluated information.
