Frequently Asked Questions
What is Navarik Inspection?
Navarik Inspection is a software service for the energy industry to standardize cargo inspection business processes. Over 4,000 personnel worldwide from the industries leading energy and inspection companies use Navarik Inspection to automate the way inspection information is nominated, collected, exchanged, and settled.
Why do companies use Navarik Inspection?
Navarik Inspection standardizes and automates cargo inspections, enabling energy companies to reduce operational risks, make better trading decisions, and increase productivity. Navarik Inspection tracks the quantity and quality of a cargo, allowing operations to measure oil loss, track grade specification fluctuations, and to stay on top of industry trends.
Why Software as a Service?
With Software as a Service there is no hardware, software, databases, or business intelligence tools to install, maintain, and upgrade. Navarik’s multi-tenancy model means that customers share one physical instance of Navarik Inspection without ever seeing each others data, making upgrades simple and cost-effective.
What does Software as a Service include?
Navarik’s Software as a Service includes unlimited use of Navarik Inspection (no individual licenses to purchase per user), 24 hour, 365 day a year support available by phone, web and email, along with a technical support team that ensures the system is always available, secure and performing efficiently.
Hosting and infrastructure are kept within world-class facilities, managed by a certified team of experts. Customers can rest assured, knowing that the system has full data center redundancy. In the event of a catastrophic disaster, such as fire or earthquake, disaster recovery is provided by automatic fail-over across the primary to secondary facilities located in different cities. Navarik’s service level agreement guaranties 99.9% system availability
Navarik also provides each customer with an experienced project team to implement Navarik Inspection, from initiation and system implementation to training and deployment.
What is the pricing model of Navarik Inspection?
Navarik charges for operational fees based on the number of nominations expected by the customer. These operational fees are charged on a yearly basis, giving the customer the freedom to review their usage and adjust their subscription appropriately.
How does the cost compare to other options?
Navarik’s software as a service model provides customers with a lower total cost of ownership for a higher level of service when compared to traditional software agreements. By providing Navarik Inspection as a product, customers only pay a fraction of the overall cost. Building a custom solution, either in-house or contracted out, runs the risk of going over-budget and off-schedule.
New customers can start using the Navarik Platform with confidence. The system was designed by usability experts, tested by industry professionals and is already being utilized by operations worldwide.
What security measures does Navarik use?
Navarik uses a 128/256-bit SSL certificate for encrypting communication over the Internet, the same technology used in highly confidential applications such as online banking. Access to Navarik Inspection is controlled by individual usernames and passwords, using a secure user management framework that complies with Sarbanes Oxley policies.
Can Navarik Inspection be integrated with other systems?
The Navarik Inspection Web Services API allows for the import and export of all standard objects. This enables customers to store and maintain a local, separate copy of their data for specialized uses, such as compliance, data warehousing, data mining, custom reporting, analytics, or integration with other applications, such as trading systems, as well as front, mid and back office systems.
